Privacy policy

Last updated: February 20, 2026

At FASHIBO, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you shop with us.

1. Information We Collect

To fulfill your orders and provide a smooth shopping experience, we collect:

  • Personal Details: Name, mobile number, and a detailed delivery address.
  • Order Details: Products purchased, size preferences, and order history.
  • Communication: Any information shared via WhatsApp, Facebook Messenger, or phone calls for customer support.

2. Payments & Transaction Security

We prioritize the security of your financial data.

  • Cash on Delivery (COD): No financial information is collected online; payment is made directly to the delivery agent.
  • Mobile Financial Services (bKash & Nagad): Payments are processed through secured official gateways or direct merchant numbers. FASHIBO does not store your PIN or OTP. All transactions are governed by the respective privacy policies of bKash and Nagad.

3. How We Use Your Information

We use your data to:

  • Process and ship your orders via our delivery partners.
  • Send order confirmations and tracking updates via SMS or Phone call.
  • Verify bKash/Nagad transactions.

4. Data Sharing

We only share your information with trusted third parties necessary for business operations:

  • Logistics Partners: To deliver your Panjabi, Polo, or Chino sets to your doorstep.
  • Payment Processors: To verify your bKash or Nagad payments.

5. Cookies

Our website uses cookies to remember your cart items and preferences. You can choose to disable cookies through your browser settings, though it may affect some website features.

6. Your Rights

You have the right to update your contact information or request the deletion of your data from our records at any time.

7. Consent

By using our website or placing an order through our social media channels, you consent to this Privacy Policy.

8. Contact Us

For any privacy-related concerns, please contact our support team:

  • WhatsApp/Phone: [Insert Phone Number]
  • Email: [Email Address]
  • Address: [Office Address, Dhaka, Bangladesh]